Orlando
We had a wonderful experience with Sunbelt Moving System. They were very detailed, reliable and safe. Thanks.
Tom and the team moved my belongings from Florida to Maryland, I didn’t have to worry about a thing. He was in contact with me throughout the move and was available to answer any/all of my questions. Thanks Tom!
Amazing. From scheduling to storage was an exceptional display of professionalism. I called the day before a hurricane and Greg the owner scheduled me for the same day. Subsequently, Kim was a blessing with hands on quoting and assistance from start to finish, while Tom transparently coordinated everything through to storage and Lyns processing for payment. No surprises. Moving day with Kevin, Kim and Louis was nothing shy of exceptional. I’ve had 29 moves in my lifetime and this was by far a great experience. I look forward to my future move out of storage and into my new home with the same dedicated and skilled people. Thank you Sunbelt
Clearwater
Criminal outfit that should be shut down immediately. Can’t pack, load, drive, or tell the truth. Stole stuff. Too bad a negative # can’t be given on rating. Did 20K+ damage, pd for “full replacement coverage” got nothing after 6 mos, hrs of my time filing and tracking claim. THEY FAILED TO TAKE INVENTORY which is in large part the reason most of our claim was denied. Run the other way. And that goes for Bekins too, their name was on all the boxes, trucks, etc. Fraud from top to bottom.
You may think if you are get a Full Value Policy to cover loss or damage but all you are paying for is declaration of the carrier's liability. There is NO Insurance Policy. If you have a claim it is sent to a separate company to evaluate. We have now been waiting for that company to review our claim for over 4 months. The evaluation only establishes the carrier's liability, but still no guarantee of payment by the carrier. Don't think you have insurance coverage when you move. Very misleading!
One guy came the day before to pack our breakables. He left at 3 with unfinished packing.
We were promised 3 or 4 men to load the truck between 8 and 9. One guy with the truck arrived at 12:20. 3 more guys arrived at 2:30. We were again promised 3 or 4 men to unload the truck. Only 2 showed up.
The guy who took off the large glass doors on our Curio cabinet did not know how to take them off. He first unscrewed the adjustment hinges. When the glass was placed back on the cabinet the glass doors no longer close properly. The 2 guys who unpacked tried for about 15 minutes to make the adjustments but couldn't. They said they have someone who works the area who will come by to make the adjustments.
When we called to find out when someone would come by to make the repair the response we got was "we don't know anything about that issue". We have now called 3 times and written an email explaining the problem. NO ONE HAS CALLED US BACK!
We had a short local move with 3 weeks storage at Bekins/Sunbelt in between. Over $5000.00 worth of our property was broken beyond repair, lost or stolen. On the move from their storage to our new home, their crew consisted of two men on their first day of employment and the third was in his first week on the job, They were our highest quote, but they assured us they were careful professionals and all would be great. For that reason we opted out of taking the insurance. The move was a disaster and their final offer of settlement (no one ever came out to look at the damage) was $222.00. The owner, Greg Dolphin Sr. and General Manager, Greg Dolphin Jr. cowardly hid behind their desks and never returned calls. Entrust your belongings to someone else or be sorry!
